Legal

Privacy & Terms

Last updated: January 1, 2025

---

NodeCo ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit nodeco.ai or contact us through our website.

Information we collect

We may collect the following types of information:

• Contact information. Name, email address, and phone number when you submit a form or book a call
• Usage data. Pages visited, time on site, and referral source collected via analytics tools
• Communication data. Messages and details you share when you reach out to us

How we use your information

We use the information we collect to:

• Respond to inquiries and schedule discovery calls
• Send relevant information about our services
• Improve our website and understand how visitors use it
• Fulfill services you have engaged us to provide

How we store and protect your information

Your information is stored securely within our CRM platform (GoHighLevel) and is accessible only to authorized NodeCo team members. We do not sell, rent, or trade your personal information to third parties.

Third-party tools

Our website and operations use the following third-party platforms that may process your data according to their own privacy policies:

• GoHighLevel: CRM and form processing
• Google Analytics: website usage analytics
• Google Workspace: internal communications
• Meta and Google Ads: advertising platforms

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

Your rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Opt out of marketing communications at any time

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

These Terms of Service ("Terms") govern your engagement with NodeCo ("we," "us," or "our") for the services described on nodeco.ai. By signing a proposal, paying a deposit, or otherwise authorizing us to begin work, you ("Client") agree to these Terms. If anything here conflicts with a signed proposal or statement of work, the signed document controls.

01 Services & scope

We provide website design, workflow automation, CRM setup, AI-powered ad campaigns, and related business process automation services. The specific deliverables, timeline, and price for your engagement are defined in the proposal or statement of work you sign with us. That document is the source of truth for what's included.

Work outside that scope is a change order. We'll quote it separately and won't start until you approve it in writing (email counts).

02 Payment terms

Unless your signed proposal says otherwise:

• Setup fees are billed 50% at project kickoff and 50% at launch. We start work once the first 50% clears.
• Monthly support is billed in advance on the same date each month, beginning the month after launch (the first two months are free during the launch window, as advertised).
• Discovery sessions are billed at the rate listed at booking. The fee is credited toward implementation if you proceed, or refunded if we conclude automation isn't the right fit.
• Invoices are due on receipt unless noted otherwise. Invoices more than 14 days past due may pause active work until paid.
• Payment methods are processed through our payment provider; you're responsible for any taxes that apply to you.

03 60-day launch guarantee

We stand behind our work. If we don't deliver what was promised in your proposal within 60 days of project kickoff, and the delay was caused by us rather than by you, we will refund the setup fee already paid, and the remaining 50% won't be owed.

The guarantee doesn't apply to delays caused by Client (for example: late content delivery, slow approvals, missing access credentials, scope changes, or third-party platforms outside our control). If a delay is on your end, the 60-day clock pauses until the blocker is resolved.

The guarantee covers the setup fee only. It does not cover third-party costs you paid directly (domains, ad spend, software subscriptions, etc.).

04 Monthly support & cancellation

Monthly support is optional on every package. If you sign up for it, here's how it works:

• No long-term contract. Monthly support is month-to-month. You can cancel anytime with at least 7 days' notice before your next billing date.
• Cancellation takes effect at the end of the current paid month. We don't prorate refunds for partial months.
• Unused hours (content updates, change hours, etc.) included in your plan don't roll over to the next month.
• To cancel, email [email protected] from the address on your account.
• We may pause or terminate support for non-payment, abusive conduct, or requests that violate these Terms or applicable law.

After cancellation, you keep ownership of your site and workflows (see Section 5). Hosting, monitoring, and any platform access we provided as part of support ends at the close of your final billing period.

05 Ownership & intellectual property

Once your project is paid in full, you own:

• The website, copy, and design assets created specifically for you
• The automation workflows and configurations we build for your accounts
• Your data, content, and any media you provided to us

We retain ownership of:

• Our underlying methods, code libraries, templates, and tools used across multiple clients
• Anything we developed before or independent of your project
• The right to reference your project in our portfolio and marketing (we'll ask before using confidential details)

Until your project is paid in full, ownership stays with NodeCo and the deliverables are licensed to you only for review.

Third-party tools we set up for you (GoHighLevel, Google Workspace, ad platforms, etc.) are governed by their own terms. You own your account with those vendors, not us.

06 Client responsibilities

To deliver on our timeline, we need you to:

• Provide content, access credentials, and approvals in a reasonable timeframe
• Designate a single point of contact authorized to make decisions
• Pay invoices on time
• Make sure any content, logos, or media you give us is yours to use (or properly licensed)
• Use the systems we build for lawful business purposes only (no spam, no harassment, no violations of CAN-SPAM, TCPA, or similar laws)

You're responsible for the accuracy of information you provide and for keeping your own platform credentials secure after launch.

07 Disclaimers & limitation of liability

We work hard to deliver effective systems, but we can't guarantee specific business outcomes. Revenue, lead volume, ad performance, conversion rates, and rankings depend on factors outside our control (your market, your offer, third-party platform changes, your team's follow-through).

Services are provided "as is" and "as available." To the maximum extent allowed by law, NodeCo disclaims all warranties not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent allowed by law, our total liability to you for any claim arising from these Terms or our services is limited to the amount you paid us in the 3 months before the claim arose. Neither party is liable for indirect, incidental, consequential, or punitive damages (including lost profits, lost data, or business interruption).

We're not liable for outages, data loss, or failures caused by third-party platforms (GoHighLevel, Google, Meta, hosting providers, etc.).

08 Confidentiality

We treat your business information, customer data, and account credentials as confidential. We won't share them outside our team or use them for anything other than delivering your services. The same goes the other way: anything we share about our methods or pricing stays between us.

09 Changes to these Terms

We may update these Terms occasionally. If we make material changes that affect active engagements, we'll email you at the address on file. Continued use of our services after an update means you accept the revised Terms. The "Last updated" date at the top reflects the current version.

10 Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles. Any dispute that can't be resolved informally will be brought in the state or federal courts located in Tarrant County, Texas, and both parties consent to that jurisdiction.

Before filing anything formal, we ask that you reach out to us first. Most issues get resolved with a phone call.